Strengthen Your Marketing Through Your Customer’s Experience
Speaker: Kimberly Sundt, CEO of Inspired Hospitality
Today’s marketing and branding is not about your product or service. It is about your customer. It is about the emotional connections that you make, and about affecting the way your customers feel. It is about creating experiences that they can’t help but talk about.
Kimberly works with boutique businesses to bring together marketing, customer experience, and execution. With 25 years in public relations, marketing, customer experience and events, Kimberly takes the top skills she learned in hotels, retail and design and delivers creative solutions for her clients. This framework results in brands that
resonate, have a soul, and live through all parts of a business. Her popular blog is Pineapple Ponderings, thoughts on the style and business of hospitality.
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